Aviva India Reports Strong FY25 Financial Results
Chennai: Aviva India has announced its financial results for FY25, showcasing steady progress and a sharp focus on sustainable growth. The company has shifted its focus from a distribution-led model to a more product-driven and customer-centric approach, anchored in persistency, prevention-led growth, and operational efficiency.
Key Highlights
- Gross Written Premium: Rs 1307 crore
- Assets Under Management (AUM): Rs 14,735 crores, registering a 6% growth
- 13th Month Persistency Rate: Improved to 73% in FY25, signaling stronger customer relationships
- Profit: Rs 107.52 crore, up from Rs 89.66 crore last year
- Solvency Ratio: Improved to 193%, indicating a healthy, stable financial foundation
- Net Worth: Increased by 14%, providing Aviva with more room to innovate and invest in the future
Customer-Centric Initiatives
Aviva India has achieved notable milestones in customer service, including:
- Claim Settlement: 100% claims settled within 30 days
- Complaints per 10,000 policies: Reduced from 20 in FY24 to 16 in FY25
- Preventive Wellness Package: A wellness initiative that includes wellness kits, smartwatches, smart scales, BP monitors, AI-driven nutrition consults, and genetic testing
Asit Rath, MD and CEO of Aviva India, said, “FY25 has been a year of meaningful progress and clarity of purpose. We’ve sharpened our focus on customer needs, embraced innovation with agility, and delivered consistent value across stakeholders.”
Aviva India is redefining life insurance by integrating wellness into its offerings. The company plans to launch new products tailored to specific life stages and health conditions, including low-ticket offerings, making insurance more inclusive, relevant, and accessible for every Indian household.
