NTT DATA Unveils Smart AI Agent Ecosystem for Industry Solutions

Mumbai: NTT DATA, a global leader in digital business and technology services, has announced a comprehensive enterprise-grade Smart AI Agent Ecosystem. This ecosystem is designed to help clients transform their business with intelligent automation and strategic alliances. The ecosystem includes managed agentic services, solutions with embedded Smart AI Agents, a Smart AI Agent platform, and AI-ready infrastructure backed by services that leverage public cloud, private cloud, network, and cybersecurity.

NTT DATA has deployed hundreds of Smart AI Agent instances in support of sophisticated processes and decision-making at clients across various industries. In healthcare, agents are autonomously classifying, prioritizing, and summarizing insurance appeals. In automotive manufacturing, agents are analyzing regulatory warning letters and citations. In finance, agentic AI solutions are assisting banks and partners in client and engagement validation requirements. The company is also developing agents that specialize in early interventions, medication compliance, and preventing fraud, waste, and abuse.

NTT DATA has established alliances with world-leading technology providers and innovative startups, including OpenAI, Rafay Systems, and kore.ai These partnerships enable NTT DATA to deliver best-fit solutions and drive innovation in generative AI. The company has also announced a patented solution that transforms legacy bots into autonomous intelligent agents, enabling companies to adopt AI without being constrained by technological debt.

Yutaka Sasaki, President and CEO of NTT DATA Group, said, “The rapid evolution of AI presents both immense opportunities and challenges for businesses. At NTT DATA, we have developed the comprehensive capabilities needed to guide our clients through these transformative times.” Abhijit Dubey, CEO of NTT DATA, Inc., added, “Agentic AI is the next transformative wave that will impact every sector. We’re excited to lead this future — building the foundation for a reimagined human-machine hybrid workplace and a bold new business landscape.”