FINANCE

SMFG India Credit Reports 25% Business Contribution from Digital Lending; Sets ₹400-Crore Tech Budget for FY25–26

Mumbai: SMFG India Credit (SMICC), one of India’s leading NBFCs, has announced a major milestone in its digital transformation journey, with nearly 25% of its total business now originating from its digital ecosystem. The company’s digital portfolio has reached an AUM of approximately ₹15,000 crore as of September 2025, reflecting a strong 45% CAGR over the past two years.

To further accelerate its shift toward a fully digital, future-ready lending model, SMICC has earmarked nearly ₹400 crore as its technology budget for FY25–26. The investment aims to deepen the company’s digital core through AI-led underwriting, advanced analytics, real-time portfolio monitoring, behaviour-based collections, and faster disbursals.

SMICC is deploying next-generation machine learning models for real-time credit decisioning, dynamic risk scoring, and fraud detection, enabling faster turnaround times and a consistent customer experience across channels. The company has also integrated digital CKYC, Digilocker verification, e-sign, and e-stamp into its onboarding processes, ensuring a fully paperless and compliant journey.

Enhanced security layers—including biometric face match, deepfake detection, and AI-powered credit assessment—further strengthen SMICC’s digital lending platform, making it secure, scalable, and audit-ready.

The company’s digital momentum is supported by partnerships with multiple fintech players, helping expand its reach among small merchants, gig workers, self-employed borrowers, and other digitally active customer segments.

Commenting on the growth, Swaminathan Subramanian, Chief Operating Officer, SMFG India Credit, said:
“Our digital business, now contributing nearly a quarter of our overall business, is a testament to the impact of our accelerated technology investments. Robust scorecards, automated decisioning models, API-based partner interactions, real-time customer communication, and advanced reconciliation capabilities have significantly accelerated loan processing and disbursals. By strengthening our digital core and leveraging partner ecosystems, we aim to be more agile, secure, and efficient while creating long-term enterprise value.”

These advancements are expected to reduce turnaround times, enhance scalability, and support new product innovation across SMICC’s diversified retail, MSME, affordable housing, and digital lending portfolio

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