WSO2 Achieves Impressive Customer Satisfaction Milestones
Mumbai: WSO2, a leading provider of open-source API management, integration, and identity and access management (IAM) products, has announced impressive customer satisfaction results. The company achieved a Net Promoter Score (NPS) of 60 and a record-high Customer Satisfaction (CSAT) score of 4.41 out of 5.
These exceptional results underscore WSO2’s unwavering commitment to customer-centric innovation. By integrating real-time feedback into its support portal, WSO2 empowers organizations to share feedback instantly and address issues proactively.
“The feedback we receive is instrumental in driving technological advancements at WSO2,” stated Ruwan Linton, Senior Vice President and Chief Customer Officer. “Customer satisfaction is the bedrock of our values, built on honesty, transparency, and inclusivity. We extend our sincerest gratitude to our customers who participated in the survey.”
WSO2 remains dedicated to delivering scalable, secure, and future-ready solutions tailored to meet the evolving needs of enterprises in the digital era. By harnessing customer feedback, WSO2 continues to strengthen its expertise, accelerate innovation, and expand its global presence.
