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Ascendion Joins ServiceNow Partner Program to Drive AI-Powered Business Transformation

Mumbai: Ascendion, a leader in AI-powered software engineering, has joined the ServiceNow Consulting and Implementation Partner Program to revolutionize business operations and digital transformation.

The partnership will focus on several key areas to drive business transformation. These include implementing AI-enabled services for agents, customers, and employees, as well as streamlining IT workflows through IT Service Management (ITSM), IT Asset Management (ITAM), and IT Operations Management (ITOM).

Additionally, Ascendion will digitize business workflows, covering customer service management, field service management, and more, while also enhancing employee workflows to enable and enrich talent experience. The partnership will also focus on modernizing end-to-end business workflows, including customer service, field operations, procurement, and more, with digitized processes.

Dharam Gurbani, Chief Growth Officer, Global Growth Markets, Ascendion, said, “The ServiceNow Platform is a springboard for business transformation to help businesses unlock value with AI.” Ira Simon, Senior Director, Partner Strategy and Programs at ServiceNow, added, “We are thrilled to partner with Ascendion to deliver a seamless experience to solve some of our customers’ biggest digital transformation challenges.”

Through this partnership, Ascendion aims to help businesses accelerate digital transformation, leverage AI-powered innovation, drive measurable business impact, enhance customer and employee experiences, and modernize IT operations and business workflows. By combining AI-powered innovation with human ingenuity, Ascendion empowers businesses to move faster, work smarter, and confidently embrace the future of digital transformation.

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